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Terms & Conditions

Last Updated: 11/21/2025
Please read these Terms and Conditions (“Terms”) carefully before using the LabLine Logistics LLC website or engaging any of our courier services. By accessing or using our website or services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, requesting services, submitting forms, or entering into a service agreement with LabLine Logistics LLC, you acknowledge that you have read, understood, and agree to comply with these Terms.

2. Services Provided

LabLine Logistics LLC provides courier, delivery, and logistics services, including but not limited to:

  • Medical specimen transport

  • Small-parcel and document delivery

  • Scheduled, routed, and same-day courier services

Service availability may vary by location and client requirements.
We reserve the right to modify, suspend, or discontinue services at any time.

3. User Responsibilities

When using our website or submitting information, you agree to:

  • Provide accurate and complete information

  • Not use the website for unlawful purposes

  • Not attempt to access restricted systems or misuse our platform

  • Not submit false or misleading delivery information

If you enter into a service agreement, you must comply with all policies and guidelines provided.

4. Delivery Terms

Delivery times are estimates unless otherwise stated. LabLine Logistics LLC is not responsible for delays caused by:

  • Traffic or road conditions

  • Weather

  • Incorrect or incomplete delivery information

  • Mechanical failure or unforeseen circumstances

Sensitive or regulated items (e.g., medical specimens) must be packaged in accordance with applicable laws and safety standards.

5. Payment Terms

Unless otherwise stated in a written agreement:

  • Payments must be made upon invoice receipt

  • Late payments may result in service suspension

  • Returned or failed payments may incur fees

Contracted clients are responsible for all charges associated with scheduled or on-demand deliveries.

6. Intellectual Property

All content on the LabLine Logistics LLC website—including logos, text, graphics, documents, and media—is owned or licensed by us.
You may not copy, reproduce, distribute, or modify our materials without written permission.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
By using our site or services, you consent to the practices described in our Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Content on external websites

  • Privacy practices of those websites

  • Losses or damages arising from use of third-party services

Use of third-party links is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:

LabLine Logistics LLC is not liable for:

  • Lost, delayed, or damaged items caused by factors outside our control

  • Indirect, incidental, or consequential damages

  • Loss of profit, revenue, or business opportunity

  • Errors resulting from client-provided information

Our total liability for any claim is limited to the amount paid for the specific service in question.

10. Indemnification

You agree to indemnify and hold LabLine Logistics LLC harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your use of our website or services

  • Misuse of delivered materials

  • Violations of these Terms

  • Failure to comply with laws or regulations

11. Modifications to Terms

We may update or modify these Terms at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Georgia.
Any disputes or claims must be handled in a court of competent jurisdiction located in Georgia.

13. Contact Us

For questions or concerns regarding these Terms, please contact us:

LabLine Logistics LLC
113 S. Perry St.
Suite 206 #13661
Lawrenceville, GA 30046
Office: 912-721-7882
Email: support@lablinelogistics.com

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