Privacy Policy

Last Updated: 11/21/2025

LabLine Logistics LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Information You Provide

We may collect:

Name
Email address
Phone number
Physical or mailing address
Company or business information
Any information submitted through contact forms or quote requests

b. Information Collected Automatically

We may collect:

IP address
Browser type
Device details
Pages visited
Date and time of access
Referring website

This data may be collected using cookies or similar tracking tools.

c. Driver/Contractor Information

If you apply to work with us, we may collect:

Driver’s license information
Vehicle and insurance details
Background check information (where allowed)
HIPAA or Bloodborne Pathogens certification records

2. How We Use Your Information

We may use your information to:

Provide and manage courier and logistics services
Respond to questions or service requests
Improve website performance and user experience
Communicate updates, service details, or account information
Verify contractor qualifications
Meet legal, regulatory, or contractual obligations

We do not sell your personal information.

3. How We Share Your Information

We may share information with:

a. Service Providers

Trusted vendors who assist with:

Website hosting
Email delivery
Payment processing
Background check services

b. Legal Requirements

We may disclose information if required to:

Comply with a subpoena or legal process
Respond to government inquiries
Protect the safety, rights, or property of the company or others

c. Contracting Partners

Limited information may be shared only when needed for:

Delivery confirmations
Chain-of-custody documentation
Driver identification for authorized facility access

4. Cookies and Tracking

We may use cookies to:

Analyze website usage
Improve functionality
Personalize user experience

You may disable cookies through your browser settings.

5. Data Security

We follow reasonable security procedures to protect your information.
However, no method of online transmission or storage is completely secure.

6. HIPAA Notice

While our couriers transport medical specimens and sensitive materials, we do not collect medical or Protected Health Information (PHI) on our website.
All operational handling of medical materials follows HIPAA-compliant procedures.

7. Children’s Privacy

We do not knowingly collect information from children under 13.
If we become aware that a child has submitted information, we will delete it immediately.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your information
Request correction or deletion
Opt out of marketing communications
Withdraw consent (where applicable)

9. Third-Party Websites

Our website may include links to third-party sites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically.
We will post the updated version on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

LabLine Logistics LLC
113 S. Perry St.
Suite 206 #13661
Lawrenceville, GA 30046
Office: 912-721-7882
Email: support@lablinelogistics.com